Pavocart is owned and operated by Pavonine Technologies Pvt Ltd (“Company”, “we”, “our”, “us”). This Privacy Policy describes how we collect, use, disclose and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following categories of personal information:

a) Personal Identification Information

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

b) Transactional Information

• Order History

• Payment Method Details (processed via secured third-party payment gateways)

• Purchase Preferences

c) Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

d) Marketing Information

• Communication Preferences

• Newsletter Subscription Details

2. How We Use Your Information

Your personal information is used for the following purposes:

• Order processing and fulfillment

• Account management

• Shipping and delivery coordination

• Customer service and support

• Fraud prevention and security monitoring

• Website performance improvement

• Marketing communication (with your consent)

3. Legal Basis for Processing

We process your personal data based on:

• Your consent

• Contractual necessity

• Legal compliance obligations

• Legitimate business interests

4. Data Retention

We retain your personal information for a period of 12 months from the date of your last interaction with our platform unless a longer retention period is required by law.

5. Sharing of Information

We may share your information with:

• Payment gateway service providers

• Logistics and shipping partners

• IT infrastructure providers

• Government or regulatory authorities where required by law

We do not sell or rent your personal information to any third party.

6. Cookies Policy

We use cookies and similar tracking technologies to:

• Enhance user experience

• Monitor website performance

• Understand customer preferences

You may choose to disable cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access or misuse.

8. Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw marketing consent at any time

9. Contact Information

For privacy related queries: Email: info@pavokart.com